Welcome to VitaMode Store! These Terms and Conditions govern your use of our website femmeclosetpromo.com and all purchases made through it. By accessing our site and making purchases, you agree to comply with these terms. Please read them carefully.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for users who are at least 18 years old or accessing with parental/guardian supervision. By using our site, you represent that you meet these requirements.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and product designs, is the property of VitaMode Store or its content suppliers and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

User Responsibility: You agree not to use our site for any unlawful purpose or in any way that might harm, damage, or disparage VitaMode Store or its reputation.

2. Product Information

2.1 Product Descriptions

We strive to accurately display our activewear products (including active dresses, skirts, tops, bike shorts, bodysuits, leggings, and more) through descriptions and images. However, slight variations in color or fit may occur due to monitor settings and individual body types.

2.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3. Orders and Payments

3.1 Order Process

Placing an order constitutes an offer to purchase, which we may accept or decline. We process orders within 1-2 business days (excluding weekends and holidays).

3.2 Pricing

All prices are in USD. We reserve the right to adjust prices and correct pricing errors at any time before shipment.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

User Responsibility: You warrant that all payment information provided is accurate and that you are authorized to use the payment method.

4. Shipping Policy

4.1 Shipping Areas

We ship worldwide excluding certain Asian and remote regions. Customers are responsible for any customs duties or import taxes.

4.2 Shipping Options

We offer:

  • Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
  • Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment

4.3 Delivery Issues

While we strive for timely delivery, we cannot guarantee delivery dates and are not liable for delays caused by carriers or customs.

5. Returns and Exchanges

5.1 Return Policy

You may return most items within 15 days of delivery, provided they are:

  • In original condition with tags attached
  • Not among our non-returnable items

5.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

  • Bodysuits
  • Rashguards
  • Items marked “Final Sale” or “Non-Returnable”
  • Used or damaged items
  • Items without original tags

5.3 Return Process

To initiate a return:

  1. Email [email protected] with your order number and return details
  2. Wait for approval and instructions
  3. Ship the items at your expense (unless return is due to our error)
Refunds are processed within 3-5 business days after we receive your return.

5.4 Exchanges

We offer size exchanges for activewear items of equal value when stock is available. Customers cover shipping costs unless the exchange is due to our error.

User Responsibility: You are responsible for return shipping costs and ensuring items meet return conditions. We recommend using a trackable shipping method.

6. Damaged or Incorrect Items

If you receive a defective item or incorrect product, contact us immediately at [email protected]. We will arrange a prepaid return label and expedited replacement.

7. Privacy and Data Protection

Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.

8. Limitation of Liability

VitaMode Store shall not be liable for any indirect, incidental, or consequential damages arising from your use of the site or products, beyond the purchase price of the product in question.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the site after changes constitutes acceptance of the new Terms.

10. Governing Law

These Terms shall be governed by the laws of the State of Washington, USA, without regard to its conflict of law provisions.

11. Contact Information

For questions about these Terms or any other concerns:
Email: [email protected]
Mail: VitaMode Store, 2309 Elliot Avenue, Seattle, WA 98115 USA

Thank you for choosing VitaMode Store for your activewear needs. We appreciate your business!